Appointments

Please note that the Practice staff are happy to deal with your day to day health queries/problems but please remember that we will not prioritise someone who walks in to the Practice over someone who telephones unless it is an emergency.  The Practice will do its best to see any patient with an immediate health issue within a 4 hour period.  If you give your details to Reception, they will arrange for the Doctor/Nurse to call you back.

Appointments can be booked during the opening times shown on the right hand side of this page. Alternatively some doctor and nurse appointments are available Online which can be booked at anytime but patients need to register with us first.

When booking an appointment face to face or over the telephone with a doctor, nurse or health care assistant our reception staff will ask you the symptoms to ensure you are booked in with the most appropriate clinician.  If you book an appointment with a doctor online which we feel would be more appropriate for a phone call or changed to a different clinician we would contact you to discuss this with you.

Please be punctual for your appointment. If  you are unable to keep your appointment please remember to call us as soon as possible. You will be helping us to make more appointments available for you and other patients.

Routine appointments are for 10 minutes. In certain circumstances, e.g. chronic disease clinic, we offer longer appointments of 15 or 20 minutes.

~~We offer appointments up to 4 weeks in advance~~

Making an appointment with a doctor

Appointments start at 7.30am Monday and Tuesday and 8am on Wednesday to Friday and the last appointment on these days is generally 5.30pm (we are closed at lunchtime on Mondays 1.00pm – 2.00pm for staff training and development).

The appointments we offer are a mixture of those that can to be booked on the day and those that can be pre-booked. To make an appointment simply ring us and we will try and fit you in on the day that you ring. If possible we will also try and fit you in with the doctor that you prefer. Some doctor appointments are available Online which can be booked at anytime but patients need to register with us first. Please try to see the same doctor during the course of the same illness. Please click here to see when doctors are usually available for routine appointments. Practice Nurse or Health Care Assistant appointments are offered on each working day. When visiting the surgery please use the public car park off Askew Road West.

Gateshead Extra Care Service now provide additional appointments with local GPs and nurses. This service offers pre-bookable appointments at Central Gateshead Health Centre – Monday to Friday 2pm – 8pm, Blaydon Primary Care Centre – Monday to Friday 8am – 1pm & 3pm – 8pm, Saturday – Sunday 9am – 2pm, Jubilee Wing, Queen Elizabeth Hospital – Monday to Friday 6pm – 10pm, Saturday -Sunday 10am – 3pm. Please contact us to make an appointment, the receptionist will ask you the symptoms before booking as some problems are not appropriate for these appointments.

Making an appointment with a Practice Nurse

The practice nurse carries out reviews on many ongoing conditions including diabetes, high blood pressure, heart disease, asthma and chronic obstructive pulmonary disease.  There are a lot of other services which our practice nurses can see you for including coil checks, contraceptive injections, contraceptive pill checks, inserting, replacing and removing contraceptive implants, dressings, holiday vaccinations, preventative health screening, smear tests and a variety of other services.  When making an appointment with the nurse, please indicate to the receptionist the reason for the appointment as this will help to ensure you are booked in with the appropriate clinician.  The practice nurses work every day.

If you are travelling aboard and are require vaccinations, simply fill in this form and return to the practice. We will get back to you to let you know if you are already covered or if you require to book an appointment. Travel risk assessment form

Making an appointment with a Health Care Assistant

Our Health Care Assistants are an important part of our nursing skill mix.  They give Lifestyle advice (smoking, weight loss, etc), carry out simple examinations like blood pressure checks, weighing, temperature, height, urinalysis.  They also take blood, do simple dressings, ECG’s and peak flow measurements.

Making a Telephone Appointment

All the doctors and nurses are happy to discuss and give medical advice on the telephone. If you feel able to discuss your problem over the phone please let the receptionist know anytime during our opening hours and they will arrange for a doctor or nurse to give you a ring back as soon as they can.

 

 

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