General Data Protection Regulation

Some key information about GDPR:

GDPR – Key definitions (1)

The six lawful basis for processing personal data (1)

Privacy Notice GDPR – Protocol No 73

Information Security Policy – Protocol No15

Information Governance Policy – Protocol No 61

Subject Access Requests – protocol No 119

Access to your Personal Information

You have a right under the Data Protection Act 2018 and the General Data Protection Regulations to access or view what information the surgery hold about you. You also have the right to have it amended or removed should it be inaccurate. This is known as the “the right of subject access”.

 If we do hold information about you, we will:

• Give you a description of it
• Tell you why we are holding it
• Tell you who it could be disclosed to
• Let you have access to it, or a copy of it

If you would like to make a subject access request, please submit your request in writing, or via email to the practice manager. You must include your name, address and date of birth. We will also require two valid forms of identification. If you are not able to make a request in writing, please ask at reception for help and advice.

If you would like access to all the data we hold on you, you may want to consider having online access to your records. You can also indicate this to us on the form overleaf.

Will there be charge for this?

 In most cases there will not be a charge.  There is no charge for online access.

There are however some circumstances when we will charge for this, for example, repeat requests, or when requests are excessive or unfounded. If a charge is necessary we will inform you of this, and request payment in advance.

Data Protection Officer

The Data Protection officer for the Practice is:

Liane Cotterill

If you would like to contact the Data Protection Officer, please use the following email: NECSU.IG@nhs.net

Or you can write to the DPO at:

Liane Cotterill

Senior Governance Manager & Data Protection Officer

North of England Commissioning Support

Teesdale House

Westpoint Road

Thornaby

Stockton-on-Tees

TS17 6BL